BJBajee's Privacy Policy — Your data is our responsibility

BJBajee (bjbajee.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our members' privacy. This privacy policy explains how BJBajee collects, uses, stores, and protects your personal information.

This policy applies to the bjbajee.ws website, mobile app, and all BJBajee digital services. By using our platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services and contact us.

BJBajee adheres to international data protection standards and is committed to safeguarding user privacy at all times.

BJBajee collects only the information that is necessary. Requesting unnecessary data goes against our policy.

Information You Provide Directly

Automatically Collected Information

• Device Information: Your device type, operating system, and browser version.
• IP Address: For security verification and location detection.
• Usage Data: Pages visited, time spent on site, and games played.
• Cookies & Tracking Data: For service improvement purposes.

BJBajee uses your information only for legitimate and necessary purposes:

• Account Management: Creating, managing, and securing your account.
• Service Delivery: Processing betting, gaming, and payment transactions.
• Legal Obligations: Completing KYC, AML (Anti-Money Laundering), and age verification.
• Customer Support: Resolving your questions and complaints.
• Security: Preventing fraud, deception, and unauthorised access.
• Improvement: Improving platform services and the overall user experience.
• Contact: Sending promotional offers, important updates, and security alerts.

BJBajee does not retain data longer than necessary. Retention periods by data type:

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction Records: A minimum of 5 years as required by law.
• KYC Documents: 5 to 7 years to meet legal obligations.
• Cookie Data: Up to a maximum of 1 year after the session ends.
• Support Conversations: Up to 2 years after a case is resolved.

Once the retention period expires, data is securely deleted or anonymised.

BJBajee does not sell your data. However, limited information may be shared with trusted partners to operate our services:

• Payment Processor: bKash, Nagad, Rocket, and banking providers receive the necessary information to complete transactions.
• KYC Verification Provider: Licensed service providers for identity verification.
• Technology Partners: Game software providers and server hosting partners.
• Law Enforcement: When required by court order or legal obligation.

BJBajee uses cookies to improve service quality. Cookies are small files stored in your browser.

Cookie Type

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences such as language and display settings.
• Analytics Cookies: To understand which pages are used most. No personal identity is revealed.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

As a BJBajee member, you have the following rights over your personal data:

To exercise these rights support@bjbajee.wsEmail us at. Responses are typically provided within 7 business days.

BJBajee uses industry-leading technology to protect your data:

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An added layer of protection for account login.
• Firewall: Advanced firewalls are in place to prevent unauthorised access.
• Regular Audits: Regular security audits conducted by third parties.
• Staff Training: All staff receive regular training on data protection.
• Data Backup: Encrypted backups are stored on secure servers.

BJBajee strictly prohibits the use of its platform by anyone under the age of 18. We never knowingly collect personal information from minors.

• Any data found to have been collected from users under 18 will be deleted immediately.
• Age verification is mandatory during account registration.
• Age verification documents may be requested in cases of doubt.

If you suspect a minor is accessing your account, please support@bjbajee.wsto let us know.

BJBajee may update this Privacy Policy as needed. Before any changes take effect:

• A notification will be sent to your registered email address.
• A notice will be posted on the website homepage.
• The "Last Updated" date at the top of this page will be changed.

For significant changes, you will be notified at least 15 days before they take effect.

For any questions or concerns about our Privacy Policy, please get in touch with us:

• Email: support@bjbajee.ws
• Support Hours: 7 days a week, 24 hours a day
• Language: Support is available in both Bengali and English

Data protection requests are typically responded to within 7 business days. Complex requests may take up to 30 days.